Snow Joe
  • Customer Service
  • East Rutherford, NJ, USA
  • Full Time

Are you ready to GO WITH JOE? Snow Joe has an immediate opening for Customer Service Representatives at our new call center in East Rutherford, NJ.  We deliver a best-in-class customer experience because we are eager, passionate, knowledgeable, and helpful team players, ready to take on new and exciting challenges.  We are looking for talented hard-working individuals to join our growing team.   Local Applicants only.  

Job Responsibilities

  • Delight customers by making every interaction an unforgettable experience, whether it's through inbound calls, emails and/or chats.
  • You will start in Email through training for your first 30 days
  • Assist customers with products and service requests.
  • Provide resolution and timely follow-up with customers.
  • Document and update customer databases, including order details, warranty registrations, complaints, resolutions and billing and shipping information.

Desired Skills and Qualifications:

  • Amazing people skills. You're a great listener and communicator.
  • Well organized with an attention to detail.
  • Strong written and verbal communication skills.
  • Comfort with learning new technologies.
  • Ability to work a flexible 5-day full-time schedule.

Experience:

  • Experience in Customer Service or a call center environment preferred.
  • A high school diploma or GED equivalent.

 

Snow Joe
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